Support Center

Can I manually sync Pilera with my accounting system?

Last Updated: May 16, 2016 03:09PM EDT
Subsection: Sync
Package: Accounting Integration Module
Difficulty: Easy   


To better understand how to force an update to Pilera from your integrated accounting system. A forced sync ignores the regularly scheduled updates from your accounting system and does it immediately. NOTE: It is recommended to only do a forced sync when necessary as it puts a strain on bandwidth.


 A forced update can be accomplished by scrolling to the bottom of the occupants page and clicking the “Update from [your accounting system]”. It will then manually update Pilera with your new accounting system information. 

Step by step:
  1. OCCUPANTS PAGE: Scroll to the bottom of the overview page.
  2. CLICK THE “UPDATE FROM” link at the bottom of the page

  1. Review the information in Pilera before the update and then review the information after the update to determine the correct information has changed.

  1. Forced updates/Syncs should only be done when necessary. Try to schedule announcements around regular updates.
  2. Automated synchronizations occur overnight.


Force synchronization is a great way to make sure all your information is up to date before sending a large email but should only be used when absolutely necessary. It is best practice to let the automated sync do the updates. 

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