Support Center

How Secure is Pilera?

Last Updated: Oct 24, 2016 03:21PM EDT


Show the security capabilities of Pilera.



Pilera uses some of the latest industry technology and standards making it safe for both residents and managers to do all their activities through.



  • Passwords are stored encrypted with SHA-512 encryption and hashed repeatedly (Details are kept private for security reasons).
  • Passwords are salted with 512 bits to improve security. (Details are kept private for security reasons)
  • Site wide lockout policy defends against attempts to break in through brute force.
  • We have up to date HTTPS security and is certified with auto-renewal updates.
  • Our database is secured with an encrypted SSH certificate and IP blocking.
  • We patch our operating systems, software and servers regularly to keep security information recent.

Contact Us

  • Email Us
  • Please use your managements main contact for any support issues.

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    1. Community name
    2. Management company name
    3. Emails having the issue
    4. Detailed description of the issue
    5. Actions taken to find the issue
    6. A screenshot of the issue
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