Support Center

Latest Release Notes

Last Updated: Sep 18, 2019 02:59PM EDT

At Pilera, we're committed to your success and we strive to continue improving upon our existing functionalities.  Every month, we release new enhancements and features to help make managing your communities easier.

Below, you will find our latest release along with an archive of all prior releases.  Simply click on the underlined links to review the release notes.  With any questions, please contact us at support@pilera.com.  

Latest Release Notes:

September 17, 2019 - A brand new product called Task Board Management, new community-specific roles, and a multitude of communciation-related enhancements.  

Prior Release Notes:

2019:

  • August 6, 2019 - Enhancements to document library, custom categories, login page, and more.
  • July 16, 2019 - Unit document management, custom ticket categories, and Vantaca integration.
  • June 4, 2019 - Document library publish dates and folder descriptions, welcome message updates, and more.  
  • May 7, 2019 - New mobile responsive web portals, email replies, and enhancements to the document library. 
  • April 9, 2019 - Account filtering and maintenance category enhancements.
  • February 12, 2019 - Activity log community meeting report and follow-up date, email footers, rule violation follow-up date, and more.  
  • January 22, 2019 - Master Report and Community Directory Printing/Exporting

2018:
  • December 18, 2018 - Activity log templates and rule violation filter by staff assignment.
  • November 27, 2018 - New mobile responsive community and company websites, and community directory.
  • November 6, 2018 - Work order comments template enhancement and physical mailing as an option for resident communication.
  • October 17, 2018 - Enhancements to work orders, tickets, and new document library.
  • September 26, 2018 - Advanced occupant ticket permissions, work order enhancements, 13 new language translation options, and more.
  • August 28, 2018 - Work order comments template, message center updates, and new document library enhancements.
  • August 1, 2018 - New document library and enhancements to work order and insurance.
  • June 29, 2018 - Enhancements to the Jenark integration, work order PDF reports, and excel reports.
  • May 23, 2018 - New community insurance report, integration updates, and work order enhancements.
  • April 16, 2018 - Cross-community search, board member display name, and vendor search within tickets.
  • March 19, 2018 - Welcome message dashboard and enhancements to work order and vendor management.
  • February 8, 2018 - Advanced pet tracking, insurance tracking, and the ability for HOA owners to manage leases.  

2017:
  • December 21, 2017 - Brand new roles administration and enhancements to TOPS integration.
  • November 9, 2017 - New vendor reports, enhancements to integrations, and more.
  • October 23, 2017 - Enhancements in work orders, vendor management, and resident portal.
  • September 19, 2017 - Enhancements in communications, vendor management, Easysite websites, and more.
  • August 15, 2017 - New vendor management feature, integration enhancements, and more.
  • July 14, 2017 - Enhanced ticket assignment and reporting, conversion of activity log into tickets, and TOPS and C3 integration updates.
  • January - March 2017 - New company websites, enhancements to work orders, and send document functionality.  


For more prior release notes, click here.​

Contact Us

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  • Please use your managements main contact for any support issues.

    remember to including:

    1. Community name
    2. Management company name
    3. Emails having the issue
    4. Detailed description of the issue
    5. Actions taken to find the issue
    6. A screenshot of the issue
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