Support Center

November 6, 2018 Release Notes

Last Updated: Nov 28, 2018 02:34PM EST
November 6, 2018 Release Notes

  • Communications
    • Residents can now choose to be notified via physical mailing by selecting it as their communication preference.  Important note:  Selecting this preference does not send out the physical mail through Pilera, but indicates to managers that the resident wants to receive their communications through snail mail/physical mail.
    • The Resident Report now indicates which residents have chosen physical mailing as their communication preference.
    • The "Reschedule Message" function in the Message Center now loads a calendar for managers to select the date and time.
    • For better clarity, we've changed one of the email delivery statuses from "open" to "opened".  

  • Work Orders/Templates
    • After our introduction of Templates on the August 28, 2018 release, we've improved the user interface to better inform managers on how many communities are linked to a template.  For more detailed instructions on how to create templates, see this help article.  Similarly, if there are no communities linked to a template, we indicate that in two areas:

      • (1) An indicator next to the "Communities" tab.
      • (2) The green "Save Without Linking Communities" submission button.  

    • We've added a "Manage" link next to "Quick Add Comment" for Work Order comments so that managers can be directed to the template administration page in a new browser window.  

    • Tickets now support the entry of emoji's when creating and updating a ticket.
  • Miscellaneous Update
    • We have added indicators (red astrice mark) to the following fields required when adding a lease to a unit: lease number, and start and end dates so that managers know what fields need to be entered for successful submission.  

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    2. Management company name
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