Support Center

Data Management & Administration

  • Adding a Manager

    Subsection: Data Tracking Package: Communication, Basic Plus, Premier Difficulty: Easy Summary/Goal: To und...

    May 16, 2016 12:59PM EDT
  • Update a persons manager status

    Subsection: Data Tracking Package: Communication, Basic Plus, Premier Difficulty: Easy Summary/Goal: To und...

    May 16, 2016 01:02PM EDT
  • How to run a resident report

    Difficulty: Easy Summary/Goal: How to run a resident’s report. Brief: Under the ‘Reports’ tab scroll dow...

    Aug 02, 2016 09:38AM EDT
  • How to run an address report?

    Difficulty: Easy Summary/Goal: How to run an address report? Brief: Under the ‘Reports’ tab select t...

    Aug 02, 2016 09:46AM EDT
  • How to add an occupant

    Difficulty: Easy Summary/Goal: To add a new occupant to the existing list of occupants. Brief: Click ...

    Aug 02, 2016 09:58AM EDT
  • How to add someone as a board member

    Difficulty: Easy Summary/Goal: How to add someone as a board member? Brief Select the ‘Add Person’ butt...

    Aug 02, 2016 10:09AM EDT
  • How can I add a manager to multiple communities at once?

    Difficulty: Easy Summary/Goal: We will be discussing how to add a manager to multiple communities easily....

    Oct 28, 2016 09:48AM EDT
  • Print settings for printing your mailing labels

    Summary/Goal: Mailing labels require precise print settings to print properly. Here you can review informati...

    Jul 14, 2017 10:10AM EDT
  • Occupant Search: An Overview

    Package: Communication, Basic Plus, Premiere Difficulty: Easy Summary/Goal: In this article, we will review ...

    Oct 09, 2019 11:46AM EDT
  • How can I remove a manager from Pilera?

    Package: All Difficulty: Easy Summary/Goal: The intent of this article is to better inform you how to remov...

    Sep 20, 2017 12:06PM EDT

Contact Us

  • Email Us
  • Please use your managements main contact for any support issues.

    remember to including:

    1. Community name
    2. Management company name
    3. Emails having the issue
    4. Detailed description of the issue
    5. Actions taken to find the issue
    6. A screenshot of the issue
support@pilera.com
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